On December 25th, JD Group announced another upgrade in the salary and benefits of its customer service personnel, with an average salary increase of 2 months for all staff members. The monthly fixed salary of over 20000 JD customer service representatives will be significantly increased, achieving an average salary increase of 2 months for all employees. This is also another round of significant salary increases, following the 30% average salary increase for all JD customer service staff in February this year.