昕诺飞召回一批飞利浦空气消毒机,有起火隐患!称可免费更换
朝霞698
发表于 2024-10-29 20:17:40
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涉事产品信息。
据上海市市场监管局披露,昕诺飞自10月29日至2025年4月28日召回,2021年8月1日至2022年12月15日生产的飞利浦牌紫外线空气消毒机,共计3727件。
召回原因为,在严重潮湿环境中使用该产品时可能引发电路板上的电弧反应,存在引燃外壳的风险。消费者应立即停止使用该产品。公司将在线下销售网点张贴召回计划并安排一对一换货。
对此,29日,昕诺飞官方客服向南都记者表示,涉事产品在极端高湿度的使用环境下可能会引发电器故障,“平时用是没事的,但毕竟存在安全隐患,如果产品在召回范围内,还是建议换一个新的。公司对相关产品专门做了针对性的升级,以排除安全隐患,并为消费者提供免费更换服务。”
该客服人员还表示,消费者可先确认所用产品是否在召回范围内,第一步是查看产品底座标签的编码是否为以下编码之一:911401563881、911401561991、911401573191、911401565381、911401573291。第二步是打开产品后盖,查看边框内侧白色小标签上的UVC开头编码。编码最后八位数是日期,请查看这个日期是否在2021年8月1日至2022年12月15日之间。确认后,消费者可致电客服热线获知后续产品回收事宜。
公开资料显示,昕诺飞(原飞利浦照明)于1891年创立于荷兰埃因霍温,2016年从皇家飞利浦集团独立后,昕诺飞在阿姆斯特丹欧洲证券交易所上市。公司旗下拥有PHILIPS、interact等超50个照明产品品牌。
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Disclaimer: The views expressed in this article are those of the author only, this article does not represent the position of CandyLake.com, and does not constitute advice, please treat with caution.
Disclaimer: The views expressed in this article are those of the author only, this article does not represent the position of CandyLake.com, and does not constitute advice, please treat with caution.
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