On September 4th, Taobao and Tmall announced that in order to enhance consumers' shopping experience, Taobao plans to add WeChat payment capabilities and adjust platform rules after the collection of opinions is completed. This adjustment will cover all Taobao and Tmall merchants.
In response to this, Taobao and Tmall have always adhered to the concept of open cooperation, actively explored interoperability and cooperation with various platforms, continuously improved consumer shopping experience, and made consumer shopping more convenient, enjoyable, and efficient.
Public information shows that in the past year, Taobao and Tmall have launched multiple measures to enhance consumer experience, including upgrading 88VIP benefits and redesigning the web version; During this year's 618 promotion, Taobao and Tmall also cancelled pre-sales for the first time and opened up Taobao and Tmall discounts, further enhancing the consumer experience. In addition, Taobao and Tmall have recently officially launched a new version of their store experience sub system, relaxing the refund only rule and encouraging merchants to achieve business growth by providing good services to consumers.
Upstream News Reporter Ma Liang